Group Reservations Coordinator

SUMMARY: The primary responsibility of this position is to handle group, birthday, and camp reservations at the Clay Center as well as some box office responsibilities. This person is the point person on all group tours throughout the course of the year and will be the primary contact person for schools/organizations looking to visit the Clay Center.  This position interacts with a variety of constituents and works with all other staff of the Clay Center to maintain a high level of guest service. Employee may occasionally oversee Box Office operations in the absence of the Guest Services Manager.  Employee must exercise some independent judgment and initiative.

PAY: $15.00 per hour

REQUIREMENTS:

  • One year or more of experience in customer service or marketing.

  • Ability to develop a growing knowledge of ticketing software systems.  Experience in Microsoft Office.

  • Capability of communicating positively with guests to establish their needs efficiently and courteously.

  • Skill to handle cash responsibly and accurately.

  • Ability to work as a member of a team.

If interested, please send your resume and references to akidder@theclaycenter.org.

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Guest Services Representative

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Sponsorship & Fundraising Events Manager