Guest Services Representative

SUMMARY: The primary responsibility of this position is to provide all guests with a positive initial experience at the Clay Center. This experience is created by providing guests with accurate event information, assisting them in purchasing and/or picking up tickets to Clay Center events as well as daily museum admission. This position interacts with a variety of constituents and works with all other staff of the Clay Center & WV Symphony Orchestra to maintain a high level of guest service. Employee must exercise some independent judgment and initiative.

REQUIREMENTS:

  • Ability to develop a growing knowledge of ticketing software systems. Experience with MS Office.

  • Capability of communicating positively with guests to establish their needs efficiently and courteously.

  • Skill to handle cash responsibly and accurately.

  • Ability to work as a member of a team.

If interested, please fill out the below application and email it to akidder@theclaycenter.org.

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Guest Services Representative